On this page
- Why choose the genuine HP 5KZ38A toner collection unit
- When to replace it
- Printers compatible with the 5KZ38A
- Lifetime
- Installation and maintenance
- Use and tips
- Specifications
- Frequently asked questions
Why choose the genuine HP 5KZ38A toner collection unit
Genuine HP part 5KZ38A, designed for the printers listed below: dimensions, materials and lifetime as specified by HP, maintenance counter reset after installation. Preserves the printer's warranty and service contract.
When to replace it
The printer shows a maintenance message when the part's counter reaches end of life (Reports or Supplies status menu). Replacing it then avoids jams, marks and wear on other parts.
Printers compatible with the 5KZ38A
Check compatibility on your printer's page.
Check the exact reference of your printer (label at the back or Information menu); suffixes (dn, dw, fdw, n) are variants of the same series and use the same consumables.
Lifetime
Lifetime given by the printer's counter.
Installation and maintenance
Installation described in the HP maintenance guide of the printer (available from our support page): switch the printer off, let the fuser cool down before working, replace the part, then reset the maintenance counter in the menu. A technician is recommended for fuser and transfer kits.
Use and tips
Part rated for the lifetime indicated by the printer's maintenance counter; order as soon as the "Maintenance kit very low" message appears to avoid downtime.
Keep the part in its packaging until the intervention. After installation, reset the counter in the printer's Maintenance menu; the procedure is in the user guide (support page).
Specifications
| Manufacturer reference | 5KZ38A |
|---|---|
| EAN code | 193424926114 |
| Type | Toner collection unit |
| Color | 4-color |
| Weight | 0.06 kg |
| Dimensions (W x D x H) | 120 x 119 x 41 mm |
| Origin | China |
| Compatible printers | see above |
Frequently asked questions
Is the 5KZ38A compatible with my printer?
It fits the printers. If in doubt, send us the exact model and we confirm.
Genuine or compatible cartridge?
We sell genuine HP consumables only: yield guaranteed by the ISO standard, recognized by the printer, HP warranty preserved and free take-back for recycling.
Where can I find the safety data sheet and the manual?
On our HP support page: safety data sheet for the 5KZ38A, drivers, manuals and FAQ for your printer, by country.