Description
The CoverPlus pack CP03OSSECJ93 extends the manufacturer coverage of the Epson AM-C400 and AM-C550 multifunction printers to three years of on-site service: in case of failure, an Epson engineer comes on site with the parts, with no labor or travel charges, up to 198,000 pages printed over the contract period.
The pack is activated by registering with Epson within 30 days of the device purchase. Coverage follows the machine (serial number) and complements the standard warranty from day one.
Characteristics
| Manufacturer reference | CP03OSSECJ93 |
|---|---|
| Type | CoverPlus service pack, on-site service (OSSE) |
| Duration | 3 years |
| Maximum covered volume | 198,000 pages |
| Covered devices | Epson WorkForce Enterprise AM-C400 and AM-C550 |
| Included | Parts, labor, engineer travel |
| Activation | Registration within 30 days of the device purchase |
Frequently asked questions
When should this CoverPlus pack be purchased?
No later than 30 days after the purchase of the AM-C400 or AM-C550. The pack is tied to the device serial number when registering with Epson.
What happens in case of failure?
You contact Epson support; an engineer comes on site with the required parts. Parts, labor and travel are included, as long as the total printed volume stays under 198,000 pages.
Are longer durations available?
Yes: the CoverPlus range offers 4 and 5 year on-site packs for these models, as well as parts-only plans. Contact us for the duration that fits your volume.